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Adriatic Travel Design, d. o. o.
Website: www.adriatictraveldesign.com
Contact Email: dewdrop@adriatictraveldesign.com
Address: Stancija Pataj 46B, 52000 Bertoši, Croatia
Telephone: +(385)98 420032
Effective Date: June 30, 2026
Welcome to Adriatic Travel Design, d. o. o. (“we,” “our,” “us”). We operate the website www.adriatictraveldesign.com (“Website”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Website, make a purchase, or otherwise interact with our services. This Privacy Policy is compliant with applicable data protection laws, including the General Data Protection Regulation (GDPR) for EU/EEA customers.
1. Information We Collect
We collect several types of information to provide and improve our services to you, including:
1.1. Personal Information You Provide Directly:
- Contact & Identity Data: Name, email address, shipping address, billing address, phone number.
- Order & Transaction Data: Payment information (processed via secure payment processors), purchase history, order details.
- Communication Data: Messages, inquiries, or feedback sent via contact forms, email, or phone.
- Account Data: Username, password (encrypted), preferences, and saved settings if you create an account.
1.2. Automatically Collected Information:
- Technical & Usage Data: IP address, browser type, device type, operating system, referral URLs, pages visited, time spent on the Website, links clicked, and other diagnostic data. This data is collected via cookies, web beacons, and similar tracking technologies.
1.3. Information from Third Parties:
- We may receive certain information from third-party services (e.g., payment processors, analytics providers, social media platforms) as part of their standard services. This is limited to data you’ve consented to share with them.
2. How We Use Your Information
We use your information lawfully and transparently for the following purposes:
2.1. To Fulfill Orders & Services: Process payments, arrange shipping, deliver products, provide order confirmations and invoices, and manage returns/refunds.
2.2. To Communicate With You: Send transactional messages (e.g., order confirmations, shipping updates), respond to inquiries, send customer service communications, and, if you have consented, send promotional emails about new products, special offers, or other updates.
2.3. To Improve & Secure Our Website: Analyze site usage trends, monitor Website performance, prevent fraud and security incidents, troubleshoot technical issues, and improve functionality and user experience.
2.4. To Comply with Legal Obligations: Meet applicable laws, regulations, legal processes, or enforceable governmental requests.
3. Sharing of Your Information
We respect your privacy and do not sell or rent your personal data. We may share information in the following limited circumstances:
3.1. Service Providers: We share necessary information with trusted third parties who assist in our operations, such as:
- Payment processors (e.g., Stripe, PayPal)
- Shipping and logistics partners
- IT and hosting service providers
- Marketing and analytics platforms (e.g., Google Analytics)
All providers are contractually obligated to handle data securely and only for specified purposes.
3.2. Legal Compliance: We may disclose information if required by law, regulation, subpoena, court order, or to protect our legal rights, safety, and property, or that of our users or the public.
3.3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notified via email or Website notice of any change in ownership or data practices.
3.4. With Your Consent: We may share information with third parties for specific purposes when you have explicitly consented.
4. International Data Transfers
As our company is based in Croatia (EU), your data is processed within the European Economic Area (EEA). If we transfer your data outside the EEA, we will ensure adequate safeguards (such as Standard Contractual Clauses or Privacy Shield frameworks where applicable) are in place to protect your data according to European data protection standards.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to collect technical and usage data. Cookies are small data files stored on your device. They help us remember your preferences, understand how you use our site, and personalize your experience. You can control cookie settings via your browser preferences. However, disabling certain cookies may affect some Website functionalities.
Types of cookies we may use:
- Essential Cookies: Necessary for core functionality (e.g., shopping cart, secure login).
- Analytical/Performance Cookies: Help us analyze site traffic and user behavior.
- Functional Cookies: Remember choices you make (e.g., language preferences).
- Targeting/Advertising Cookies: Used to deliver relevant ads (if we run advertising campaigns).
6. Data Security
We implement robust technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption (SSL/TLS for data transmission), secure servers, restricted access controls, and regular security assessments. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Data Protection Rights
Depending on your location, you have certain rights regarding your personal data under data protection laws, which may include:
- Right to Access: Request copies of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure (“Right to be Forgotten”): Request deletion of your personal data under certain conditions.
- Right to Restrict Processing: Request that we limit the processing of your data.
- Right to Object to Processing: Object to our processing of your data, including for direct marketing.
- Right to Data Portability: Request transfer of your data to another organization or directly to you in a machine-readable format.
- Right to Withdraw Consent: If processing is based on consent, you can withdraw it at any time, without affecting lawfulness of processing before withdrawal.
To exercise any of these rights, please contact us using the details in Section 10 below. We may need to verify your identity before processing your request. We will respond to legitimate requests within one month, in compliance with applicable regulations.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. For example:
- Order and transaction records are retained for a period required by tax and commercial laws (typically 7-10 years from transaction date).
- Contact information for marketing purposes is retained until you unsubscribe or request deletion.
- Inactive account data may be archived or deleted after a reasonable period of inactivity.
9. Third-Party Links
Our Website may contain links to third-party websites (e.g., social media, partner brands). This Privacy Policy applies only to our Website. We are not responsible for the privacy practices or content of third-party sites. We encourage you to read their privacy policies before providing any personal information.
10. Children’s Privacy
Our Website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately. We will take steps to delete such information from our systems.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. The updated version will be posted on this page with a revised effective date. We encourage you to review this policy periodically. Your continued use of the Website after any changes constitutes your acceptance of the revised Privacy Policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Adriatic Travel Design, d. o. o.
Attn: Data Protection
Stancija Pataj 46B, 52000 Bertoši, Croatia
Email: dewdrop@adriatictraveldesign.com
Telephone: +(385)98 420032
If you are located in the EU/EEA and have unresolved concerns, you have the right to lodge a complaint with the relevant supervisory authority in your country.
By using www.adriatictraveldesign.com, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
Last Updated: June 30, 2026